流量超了~~~~~~~~~~~作者: 群群 时间: 6-6-2012 16:46
我曾经也是流量超了,爱疯搞了个全部更新,一夜之间话费上千了,没办法,必须交,当然你要是能拖到你离开澳大利亚,你也可以不交,但是以后回来别再想签任何手机。作者: ctsintat 时间: 12-6-2012 22:31
1. Did they send you any message or notice to remind you have reach certain % or your usage?
2. Did you come up with $2000 excess charges within a very short time? (eg. one night)
Here's the thing:
If they did not give you any notice when you are close to your usage or exceed your usage; and
you did not accumulate such high amount of excess charges in a very short time, which the service provider has reasonable time (business days) to give you a notice/suspension to your service.
You may able to raise a complaint to TIO, and have part of the charges waived.
But before you do that, try to ring them and point out they did not suspense your service when you come up with such high excess, which they have partially contributed to such high excess charges. See what they can offer.作者: 侯露 时间: 18-6-2012 11:12
我室友超了一百多话费 然后他打电话给3说他是学生没钱 说的声泪俱下 结果只让他付了几十块钱 你可以试试~~~~作者: yoyoooo 时间: 18-6-2012 11:17